What’s more rewarding than a customer saying they value the service you provide? ‘Value’ is stronger currency than ‘pleased’, or ‘satisfied’, or even ‘happy’. And it has yet more significance when it relates to a critical customer asset. Here’s an example: nearly two decades ago, Siemens had the honour of building the Moyle Interconnector for customer, Mutual Energy. The interconnector plays a crucial role in the security of energy supply by linking – by submarine cable – the electricity grids of Northern Ireland and Scotland via converter stations in County Antrim and Ayrshire. At the time of construction, it was one of the world’s first HVDC interconnectors built by Siemens and it’s a project we remain very proud of. Siemens has provided ongoing operation and maintenance of the converter stations since it went into operation in 2002 and the team’s sense of operational responsibility has grown year-on-year.